Legal

Last updated: October 2026 · Terms · Privacy · Refunds · Risk warning

Terms of use

These terms apply to the CasaTradeBot software, the website casatradebot.com and your CasaTradeBot account (“the Service”). “We” and “us” means the CasaTradeBot team. By creating an account or using the software you accept these terms.

1. The licence

• A licence lets one person use CasaTradeBot on one computer at a time for the period paid for (normally 1 year).
• You may change the computer yourself once every 30 days on your account page. We may help sooner on request.
• Only one log-in at a time is allowed — a new log-in ends the previous one, on the website and in the app.
• You may not share, resell, rent, copy, decompile or modify the software, or try to get around the licence check.
• When the licence ends or is blocked, CasaTradeBot stops opening new trades. Open trades stay in MetaTrader 5.

2. Your responsibilities

• You decide which account CasaTradeBot trades on, how big it trades and which rules may trade. You are responsible for every trade on your account, including trades opened by CasaTradeBot.
• Keep your password safe and do not share your account. Tell us at once if you think someone else used it.
• Follow the rules of your broker and the laws of your country. Using CasaTradeBot where automated trading is not allowed is your responsibility.

3. No advice, no guarantee

CasaTradeBot is a software tool. It does not give investment, financial, tax or legal advice. We do not promise any profit or any result. Tests on past data do not predict the future. See the Risk warning.

4. Strategies, brains and requests

Strategies, scripts, “brain” packs or answers we send you on request are examples for you to test. They come without any guarantee. Test them on a demo account first.

5. Availability and changes

We work hard to keep the Service running, but we cannot promise it is always available or free of errors. CasaTradeBot keeps working for 72 hours without a connection to our server. We may improve or change features; updates are included during your licence.

6. Blocking and ending

We may block an account that breaks these terms (for example sharing or reselling a licence, or abusing the Service), after telling you why. You can close your account any time on your account page.

7. Liability

To the extent the law allows, we are not liable for trading losses, lost profits, or losses caused by your broker, your computer, your internet connection, market conditions or third-party services. Our total liability is limited to the amount you paid for the current licence period.

8. Contact

Questions: [email protected] or the live chat.

Privacy policy

What we collect

• Your account: e-mail, name (optional), password (stored only as a secure hash), referral code, licence dates, the name and a hashed ID of the computer you use, the app version.
• Payments: order number, amount and status. Payments are handled by NOWPayments — we never receive your wallet keys or card data.
• Trading data sent by the app once a day: your closed trades and their result, account balance and equity, broker server name, whether the account is demo or real, your strategies (rules, scripts and summaries of what the bots learned) and error reports. Your MetaTrader login number is sent only as a one-way hash. Passwords, API keys and tokens are never sent.
• Summary reports you choose to send from the app (at most once a week).
• Website: the IP address and browser of your log-ins, and one log-in cookie. No advertising cookies.
• Support: messages you send us by e-mail or live chat.

How we use it

To run the Service and your licence, give support, fix errors, improve CasaTradeBot, and send you e-mails about your account (confirmations, renewal reminders, answers). User data can be used for marketing and analysis purposes, for example combined and anonymous statistics about how the bots perform. We do not sell your personal data.

Who helps us

Cloudflare (website protection and delivery), our server host, Resend (sending e-mails), NOWPayments (crypto payments) and tawk.to (live chat). They process data only to provide their service.

How long we keep it

While your account exists. Backups are kept for 14 days. When you delete your account, your personal and trading data are deleted; payment records are kept without your e-mail where the law requires it.

Your choices

On your account page you can download all your data, delete your trading data, or delete your account. You can also write to us to correct your data or ask any question about privacy.

Refund policy

CasaTradeBot is digital software that is delivered and activated immediately. Payments are therefore not refundable once the licence is active, except where the law of your country gives you a right to a refund.

If CasaTradeBot does not work on your computer and our support cannot solve it within 14 days of your purchase, write to [email protected] and we will find a fair solution with you. Trading results are never a reason for a refund.

Crypto payments that were too small, too late or sent in the wrong currency are handled with NOWPayments case by case.

Risk warning

Trading foreign exchange, gold, indices and CFDs on margin carries a high level of risk and may not be suitable for all investors. Leverage can work against you as well as for you. You could lose some or all of your money — and with some brokers more than you deposited.

• Past results, back-tests and tests on “unseen data” do not guarantee future results.
• Automated trading can fail because of software errors, broker problems, slippage, gaps, news, connection loss or a computer that is off.
• Only trade with money you can afford to lose. Start on a demo account, and switch to a real account only when you understand the risks.
• If you are unsure, ask an independent financial adviser.